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Manage Your Subscription

Need to make changes to your subscription? Learn how to modify your delivery, update billing or shipping information, or cancel your subscription with ease.

How do I start a Subscription?

In order to start a subscription, go to the product page for the flavor(s) you'd like to 'subscribe & save'. Rather than selecting "one-time order," select "subscribe & save". Once you select this option, you can change the frequency of your recurrin

What are the benefits of having a subscription?

Have your snacks on your terms and FREE SHIPPING. Never worry about running low on your favorite meat snacks and get 10% off every subscription order. If you are a loyalty member, you will also get 1 point for $1 spent on your reccurring order (if yo

How do I manage my subscription?

If you log in to your account, you can click on the manage subscriptions button in the upper left corner. From there, pause/edit/cancel anytime, change delivery frequency and apply loyalty points or other discount codes.   Don't forget you can add or

How do I add a discount to my subscription order?

Once you're logged-in to your account, you can click on the manage subscriptions button in the upper right corner (for desktops). If you're on a mobile device, select the "order history" drop down and choose "manage subscription". Then... 1. Select a

Adding a Product AND A Discount to Subscription

THEN...

How can I skip a delivery?

To skip a delivery, log into your account on our website and go to your subscription settings. From there, you can manage your delivery schedule and skip the deliveries you don't need.

How can I reschedule my subscription?

To reschedule your subscription, log into your account on our website and navigate to your subscription settings. From there, you can choose to have your order shipped at a later date that works for you.

Which products can be ordered in a subscription?

Most of our products are available for subscription. You can view the available products and set up your subscription on our website.

Creating a subscription

To create a subscription, simply select the "Subscribe & Save" option when adding products to your cart on our website. Follow the prompts to set your delivery frequency and complete your subscription setup.

Updating my subscription: product swap

To swap a product in your subscription, log into your account on our website and go to your subscription settings. From there, you can modify your subscription and select the new product you wish to receive.

Updating my subscription: address change

To update the address for your subscription, log into your account on our website and navigate to your subscription settings. From there, you can update your shipping address.

Updating my subscription: payment method

To update the payment method for your subscription, log into your account on our website and go to your subscription settings. From there, you can update your payment information. If you're still having trouble feel free to reach out to us at team@ch

Canceling my subscription

To cancel your subscription, log into your account on our website and navigate to your subscription settings. From there, you can cancel your subscription. If you need further assistance, please contact our support team.

Price change

If there is a price change affecting your subscription, you will be notified via email in advance. You can review and adjust your subscription accordingly in your account settings.