Manage Your Subscription
Need to make changes to your subscription? Learn how to modify your delivery, update billing or shipping information, or cancel your subscription with ease.
How do I start a Subscription?
To start a subscription and participate in the Program, select a Product you would like to purchase on our Site or in our store on the Shop app. Then select “subscribe & save,” rather than selecting "one-time purchase." Once you select this option, y
How do I view my subscription?
You will need to activate your Chomps account in order to view your subscriptions. To activate your account, select "create an account" to set-up a password- that's it!. It is possible to manage your subscription without a password using this special
What are the benefits of having a subscription?
Get your favorite snacks on your schedule—with free shipping every time!. Subscribe and save 10% on every order, so you never run low on your go-to meat snacks. Plus, if you're a loyalty member, you'll earn 1 point for every $1 spent on your subscrip
How do I manage my subscription?
If you log in to your account, you can click on the manage subscriptions button in the upper left corner. From there, pause/edit/cancel anytime, change delivery frequency and apply loyalty points or other discount codes. Don't forget you can add or
How do I add a discount to my subscription order?
Once you're logged-in to your account, you can click on the "subscriptions" tab. Then... 1. Click 'Edit' in your subscription page. 2. Navigate to the "add Promo Code' box. 3. In the Order Summary section, enter the promo/discount code and select App
Adding a Product AND A Discount to Subscription
THEN...
How can I skip a delivery?
To skip a delivery, log into your account on our website and go to your subscriptions. From there, click 'edit' and you can manage your delivery schedule and skip the deliveries you don't need.
How can I reschedule my subscription?
To reschedule your subscription, log into your account on our website and navigate to your subscriptions. From there, click 'edit' and you can choose to have your order shipped at a later date that works for you.
When will my subscription ship?
When setting up your subscription, you can choose how often you'd like your Chomps to be reordered. For example, if you select a 30-day frequency, your order will automatically ship every 30 days and arrive within 3-6 business days. You'll also recei
Which products can be ordered in a subscription?
Most of our products are available for subscription. You can view the available products and set up your subscription by navigating to the product page of the Chomps flavor you would like to subscribe to. Rather than selecting "one-time order," selec
Updating my subscription: product swap
To swap a product in your subscription, log into your account on our website and navigate to your 'Subscriptions" tab. From there, you can swap the product in your subscription by clicking 'swap' and select the new product you wish to receive. If you
Updating my subscription: address change
To update the address for your subscription, log into your account on our website and navigate to the subscriptions tab at the top of the page. From there, you can click 'Payment & Addresses" to manage your delivery address. If you need assistance, p
Updating my subscription: payment method
To update the payment method for your subscription, log into your account on our website and navigate to the subscriptions tab at the top of the page. From there, you can click 'Payment & Addresses" to manage your payment method. If you need assistan
Canceling my subscription
To cancel your subscription, log into your account and navigate to your subscriptions tab. From there, you can click 'Edit' and then scroll down to the cancel subscription" button. If you need further assistance, please contact us at [email protected],
Price change
If there is a price change affecting your subscription, you will be notified via email in advance. You can review and adjust your subscription accordingly in your account settings.
Third Party Subscriptions
Third-party vendors (like Amazon and Thrive Market) may offer subscriptions to our Products. We do not manage such subscriptions and they are not part of the Program. We have no responsibility or liability for any subscription programs you may enro