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Shipping

Questions about shipping? Find out about tracking your order, shipping timelines, and available shipping options. We’re here to help with any concerns about your delivery.

What is Chomps' return policy?

At Chomps, we stand behind our products and quality controls. If for any reason you are not satisfied with a Chomps product you purchased from Chomps or one of our authorized sellers in the United States, we’ll send you a replacement product, let you

How long will it take for my Chomps to ship?

Tracking information for an order is typically sent within one business day. When your order ships, you'll get a shipping confirmation email with delivery information from the carrier. Depending on where you're located shipping times are normally 3-6

Do you offer samples of your products?

At this time we do not have a sample program. However, if you sign up for our 'Subscribe & Save' program, you can get 10% off every order! You can also sign-up for our newsletter on our website to be the first to know about any promos we are running.

How much does Chomps charge for shipping?

All orders over $30 will receive free shipping*! You can also sign up for a subscription and get free shipping on every order, every time. Orders under $30 will be charged a $5 flat rate shipping fee. It's just like picking up Chomps in your local gr

Do you offer free shipping?

Shipping is free on all orders over $30. We charge a $5 flat rate shipping fee on orders below $30 to incentivize Chompians to bundle their order, reducing the number of packages on the road. It’s a win-win, actually! Just by ordering one 24-pack you

How will my order be shipped?

Your order will be shipped via standard shipping carriers such as USPS. You will receive a tracking number once your order is dispatched, allowing you to monitor its progress.

Shipped, can I still cancel or return my order?

Once your order has shipped, it cannot be canceled. However, you can return unopened products within our return policy guidelines. Please confirm if you would like to proceed with a return and we will send you a prepaid return label.

Shipped - can I apply a discount to my order?

In most cases we can apply a discount code retroactively. If the code has not been used on any of your previous orders, and the order has been placed within the last few days, we can make it work. Please let us know what discount (code) you were hopi

Do you ship to P.O boxes?

Yes, we can ship to P.O. boxes. Please provide the appropriate P.O. box address during checkout to ensure proper delivery.

Do you ship to APO/FPO addresses?

Yes, we ship to APO/FPO addresses via USPS. Please provide the appropriate address during checkout to ensure your order reaches you.

How much will shipping cost?

Shipping is free on all orders over $30. We charge a $5 flat rate shipping fee on orders below $30 to incentivize Chompians to bundle their order, reducing the number of packages on the road. It’s a win-win, actually! Just by ordering one 24-pack you

What are your shipping times and windows?

The potential processing time before an order ships is 3-5 days, excluding weekends. We will email you a confirmation once it ships and that will include tracking information as well.

Shipping Delay Inquiry

We apologize in advance if your order is taking longer than expected to arrive. Please contact us at [email protected] with your order information, and we'll do our best to remedy the situation.

Did not receive order? (Potentially lost or stolen)

Please contact us at [email protected] with your order information, and we'll be happy to assist you further.

Mis-ship: Incomplete Order

Please contact us at [email protected] with your order information, and we'll be happy to assist you further.

Received wrong order?

Please contact us at [email protected] with your order information, and we'll be happy to assist you further.

Items arrived damaged

Please contact us at [email protected] with your order information, and we'll be happy to assist you further.

Returned to sender

Please contact us at [email protected] with your order information, and we'll be happy to assist you further.