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Buying Chomps

Need help placing an order? We’re here to assist with everything from navigating our website to payment issues, stock availability, or confirming your order.

Where can I buy Chomps?

Chomps is currently available in over 16,000 retail locations throughout the United States! We invite you to visit our store locator to find Chomps in a store near you or you shop online at Amazon, Instacart, and Thrive Market.

When will my order ship?

We work to get your Chomps to you as quickly as possible! The processing time before an order ships out from our warehouse is 3-5 business days. We will email you a confirmation once your order leaves the warehouse, which will include your tracking i

Just placed an order - can I cancel/edit?

Due to processing orders right away, there's no guarantee that we can make any further changes. Please contact us at [email protected] with your order information, and we'll be happy to assist you further.

Just placed - can I edit the shipping information?

We have a very small window available to change shipping addresses; please respond with the address you wish to apply to order (last order #) ASAP.

Just placed - can I edit the billing information?

We are unable to edit the billing information once an order is placed. We apologize for this inconvenience! Our only option is to cancel this order so you may submit a new order with the correct billing information. If you would like to go this route

Just placed - can I apply a discount to my order?

In most cases we can apply a discount code retroactively. If the code has not been used on any of your previous orders, and the order has been placed within the last few days, we may be able to accommodate your request. Please provide the discount co

The product I want is out of stock…will it be available again?

We apologize for the inconvenience. Please sign up for our restock notifications on the product page, and we will notify you as soon as the item becomes available again. If this option is not available to you, it means you're already on the list and

Do you offer samples of your products?

At this time we do not have a sample program. However, if you sign up for our 'Subscribe & Save' program, you can get 10% off every order! You can also sign-up for our newsletter on our website to be the first to know about any promos we are running.

Can I purchase CHOMPS on Amazon?

Yes, you can purchase CHOMPS on Amazon. We offer a selection of our products on Amazon for your convenience. Please visit our Amazon store to see the available products.

Are your products on Amazon the same as CHOMPS’s website?

Yes, the products we offer on Amazon are the same high-quality CHOMPS products available on our website. However, certain promotions and discounts may differ between the two platforms.

Are your products available for Prime Shipping?

Yes, many of our products on Amazon are available for Prime Shipping. This ensures fast and reliable delivery directly to your door.

Can I contact the CHOMPS CX team for assistance with Amazon purchases?

Please contact us at [email protected] with your order information, and we'll be happy to assist you further.

What is your return policy for Amazon purchases?

Returns for purchases made on Amazon are subject to Amazon's return policy. Please initiate your return through your Amazon account. If you need further assistance, feel free to contact us.