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Get all the answers here on the Chomps Help Center regarding quality, shipping, nutrition, retail and wholesale.

FAQ | Commonly Asked Questions | Chomps

Have questions or want to learn more about the recall?

Voluntary Internal Recall Information

Have questions about CHOMPS? Learn more about our brand's history, our product offerings, and what makes us stand out. Find out about our sourcing practices, production methods, and why CHOMPS is a cut above the rest.

Chomps 101

Looking for the latest CHOMPS promotions or need help with a referral program? Find out how to take advantage of our offers, redeem discounts, or troubleshoot issues with promo codes.

Marketing & Promotions

Are you a business or influencer interested in working with CHOMPS? Learn how to get involved in partnerships, sponsorships, collaborations, or our affiliate and ambassador programs.

Partnerships

Need help placing an order? We’re here to assist with everything from navigating our website to payment issues, stock availability, or confirming your order.

Buying Chomps

Questions about shipping? Find out about tracking your order, shipping timelines, and available shipping options. We’re here to help with any concerns about your delivery.

Shipping

Need to return or exchange a CHOMPS product? We make it easy. Learn how to start the return process, track refunds, or exchange an item if it was damaged or incorrect.

Returns, Refunds, Exchanges

If you're ordering from outside the U.S., we can help! Find out about international shipping options, product availability in your country, and what to expect regarding customs fees and delivery times.

International Ordering

Need to make changes to your subscription? Learn how to modify your delivery, update billing or shipping information, or cancel your subscription with ease.

Manage Your Subscription

Curious about what goes into CHOMPS? Learn more about our ingredients, nutrition facts, and how to store our products. We also provide details for those with dietary restrictions or allergies.

Ingredients & Nutrition

Account Management

Have questions about how we make CHOMPS? Find out where our products are sourced, our commitment to quality, and our safety and sustainability certifications.

Product Manufacturing

Want to know where you can find CHOMPS near you? We’ll help you locate our products in retail stores or online, outside of our own website.

Retail & Store Locations

Are you a business looking to purchase CHOMPS wholesale? Learn about our bulk pricing, delivery timelines, and how to place large orders through Shopify.

Wholesale

Have a question about payments? Learn about accepted payment methods, how to update billing information, or what to do if you encounter a payment issue.

Payment Information

If you’re experiencing issues with our website, we’re here to help. Whether it’s trouble navigating the site, a bug, or a page that won’t load, we’ve got solutions.